News and Updates

We wanted to let you all know about a change that we made with the way that the all-time Legends Achievements are tracked for families.

When we released Legends War at the beginning of January, we started tracking Legends Achievements by Family as well. Before January, we were just tracking Legends Achievements for individuals, for all time. With the release of Legends War, we added three new categories of tracking:

1. Monthly individual stats for the Legends War monthly contest.
2. Montly family stats for the Legends War monthly contest.
3. All-time family stats.

Family achievements are recorded as the aggregate of the progress and levels of the family members. That is, the progress doesn’t accumulate to achieve the levels, the progress just accumulates, and the family gains a count on a level when an individual reaches that level. For example: if two people in one family each get 5 on an achievement that requires 10 for level 1, this progress won’t accumulate to win level 1 for the family. The family will just get a progress of 10. Then if they each get 5 more and both reach Level 1, then the family will have a progress of 20, and two instances of Level 1.

So, levels for monthly family achievements (for Legends War) were triggering when family members gained levels in the monthly counting, and levels for all-time family achievements were triggering when family members gained levels in the all-time counting. But, if family members had already gained levels in the all-time counting before family tracking started, there was no way to earn those levels again. It’s all-time, you can only earn them once. However, if you hadn’t gotten the achievements before and did them for the first time after we started recording family achievements, then you could earn them for your family. This caused a lot of confusion, because when looking at the stats, achievements were showing up in the monthly counting, but not in the all-time counting for members that had already earned the all-time levels before Legends War started.

This seemed unfair, and here is the solution that we have come up with for this: if you earn an achievement level in the monthly counting for Legends War, and your family isn’t marked as having that level earned in the all-time stats, it will set it as earned. This has been retroactively applied to the beginning of January from our logs. What this means is that any levels that you earned for your family in the monthly counting, should now also be earned for your family in the all-time counting.

If you have any questions about this, or anything still doesn’t look right in your stats, please create a support ticket. Thank you!