News and Updates

Network Issues

June 18th, 2014 by Lyle Maeterlinck

Over the past 14 hours or so, Bloodlines has been suffering intermittent downtime due to a networking problem at our webhost. We wanted to let you know how sorry we are for this unacceptable interruption to the system, and that we are doing everything we can to reduce the downtime as much as possible. The service interruption was caused by a hardware upgrade at the data center where the Bloodlines servers are hosted, and this hardware upgrade caused unexpected problems. So, this service interruption should be a very rare and unusual event. While the system is up and healthy for now, we are not out of the woods yet, they have told us that they are continuing to work on the problem, and that additional periods of downtime may happen before it is complete. If you made any purchases during the downtime that you did not receive, please send a notecard to Lyle Maeterlinck, and I will make sure you get your delivery as soon as possible. Thanks very much for your patience and understanding while we get through this!

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